Yeah starlabs uses a lot of glass trackpads in their products and are known for good builds; certainly this will be better than a thinkpad or something. The common complaints for their laptops are usually battery life (I know the horizon battery life was famously abysmal, roughly 3 hours of use), although I'm not sure how long this battery will last.
Starlabs is older than framework and their machines are *at least" as repairable. I have been using a really good one for 4 years or so. And their firmware is open source.
No my definition is most Linux compatible, custom firmware and support. They make the only modern qubes certified machine which is a hardware compatibility nightmare. Look is afterthought
There are no guarantees your laptop will ever get a single update (let alone 5 years) unless they state as much. Most do not state any guarantee or less than 5 years.
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