No. My issue is that to reset the password, Google is asking me to get something from an email which I don't know the password for. And that too when I have a recovery phone number setup on the account.
Asking to verify a code from the email for which I'm trying to reset the password is stupid and defeats the purpose of having a "recovery" phone number.
So nitwit005 has a financial relationship with Google and should be able to access a support channel? Sounds like a perfectly reasonable assumption since Google appears to be profiting off nitwit005's content somehow.
Note: I have a recovery phone number set on the account. A code is being sent to my phone, after I enter the code, that's when I'm being asked to verify the code from the same email.
I wouldn't be bothering about the account if I had not set a recovery phone number.
>I can verify the phone number but then it keeps asking me to verify a code that's sent on the same email.
I have a recovery phone number in there. I'm verifying it everytime Google asks me to, but then it takes me to verify the code from the same email that I don't have access to.
It makes no sense but that's what's happening.
Here's the flow of how it's going.
Forgot Password → Enter the phone number ending with XX → Enter the code sent to your phone → Enter the code sent to your email (the same email).
I've tried the recovery methods, there's no other way that Google is offering me to recover the account. I'll happily answer all the security questions if Google asks me to.
The current way Google is asking me to verify makes no sense. I don't know the password for the email, how do they expect me to go into that email and verify the code when I don't know the password.
> And how can they be certain you’re the owner?
I am already verifying the code from the SMS that Google is sending to the phone number on the account.
I know that there's no way to actually get this done, but I can verify that's it's my account.
I can verify that I'm the owner of the account Google has been sending the payments for AdSense.
I can verify by signing in from the usual devices that the account was previously signed in from.
Suggest me another sensible way, I'll do it because I'm the owner.
Thanks for the resources. I have already started moving away from Google because I've read nightmare filled stories about people getting locked out for various reasons.
I never thought it would happen to me in this manner. It makes no sense that it's asking me to verify the code from an email that I'm telling them I don't have the password for. Even when I have a recovery phone number set on the account.
I actually have no reason to be stuck here because all these years, I was easily able to reset the password by verifying with a code on my phone number. It does send a code now as well, but then it's asking me to also verify the code being sent to the same email.
> Truecaller’s database that includes users who did not register and did not give consent to having their numbers identified.
That's the problem with maintaining absolute privacy. The privacy and security of your information depends on other people even if you do everything to save it.