If you're talking on something like a forum, with individualized contextual threads, then those are already auto-categorized for reference later.
I guess the equivalent would be to start new chat channels per topic, and index them somehow? But realtime chat tends to have more organic topic drift than post-based discussion.
Doubling the authoring workload is inevitable for anything particularly important. It's discussed once, then distilled down to a more consumable form a second time. If a new employee joins it's not like they're going to read two years of slack backlog to get going.
> I guess the equivalent would be to start new chat channels per topic, and index them somehow? But realtime chat tends to have more organic topic drift than post-based discussion.
Well said. It's a shame IMO how much forum software has deteriorated in innovation post 2010 or so. Discourse is nice, but not my cup of tea when compared to the layout of "classic" forum software, phpBB, SMF, etc.
Doubling the authoring workload is important, though: it ensures that everyone walks away from a long conversation with the same summary. Even if you're present in a conversation, you can think that someone agreed with something you said when they actually scrolled past it or forgot.
Traditional meetings have secretaries and a procedure for approving minutes for this very reason.
If you're talking on something like a forum, with individualized contextual threads, then those are already auto-categorized for reference later.
I guess the equivalent would be to start new chat channels per topic, and index them somehow? But realtime chat tends to have more organic topic drift than post-based discussion.