No, the solution to this isn’t “this guy seems cool so let’s hire him at our FAANG team.” (I mean, do what you want!) The solution to this is that OSHA or the appropriate counterpart needs to get involved.
Ah, good point, I was speaking allegorically and that wasn't clear, sounds like it implied I thought he's cool and thus needs to be come a software engineer. Thank you for clarifying.
Please do not try to launder him into FAANG! Passing someone to HR for interviews _certainly_ wouldn't be a way to help a call center worker :)
Heartily agree! You're right, my comment wasn't clear, I only addressed the article author rather than noting the workplace is unacceptable for _everyone_ at the workplace :)
