as a former paying user it felt more like they were buying my subscription with ... | Hacker News

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		serf 7 months ago \| parent \| context \| favorite \| on: Claude’s memory architecture is the opposite of Ch... as a former paying user it felt more like they were buying my subscription with a decent product so that they could sell their business prospects to investors by claiming a high subscription count. I have never encountered such bad customer service anywhere -- and at 200 bucks a month at that.

puilp0502 7 months ago [–]

Can you elaborate on the "bad customer service"? I've never engaged in Claude's support team, but curious to know what you've experienced.

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